Terms of service
OVERVIEW
Welcome to Ridgeramble! Throughout this site, the terms “we”, “us” and “our” refer to Ridgeramble. Ridgeramble operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Ridgeramble is powered by Shopify, which enables us to provide these Services to you. The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), constitute a legally binding agreement between you and Ridgeramble and describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our [Privacy Policy (https://ridgeramble.co.uk/policies/privacy-policy). If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years of age (the age of majority in the United Kingdom). You have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage. You warrant that all information provided—including email, billing, and shipping details—is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display the colours and images of our products accurately. However, we cannot guarantee that your device's display will be 100% accurate. In accordance with the Consumer Rights Act 2015, we warrant that all products will be of satisfactory quality, fit for purpose, and as described. We reserve the right to limit the sales of our products to any person or geographic region and to discontinue any product at any time.
SECTION 3 - ORDERS
Your order constitutes an offer to purchase. A contract is formed only when we send an order confirmation email. Please note: We currently only ship to Great Britain (England, Scotland, and Wales). We do not ship to Northern Ireland, the EU, or other international destinations. Because our products are made to order via our fulfillment partner (Printful); however this does not affect your Right to Cancel as detailed in our Refund Policy, which allows you to return the item for a full refund after it has been delivered. This does not affect your statutory rights regarding faulty or misdescribed goods. Your purchases are subject to our Refund Policy and are intended for personal, non-commercial use only.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your confirmation email. Posted prices include all applicable UK taxes but exclude shipping and handling charges, which will be added to your total at checkout.
You agree to provide current, complete, and accurate purchase information. You represent and warrant that: (i) the payment information provided is true and complete; (ii) you are authorised to use the chosen payment method; and (iii) all charges incurred will be honoured by your bank or card issuer.
SECTION 5 - SHIPPING AND DELIVERY
While we aim to meet all delivery estimates, they are estimates only and are not guaranteed. We are not liable for delays caused by third-party carriers or events outside our reasonable control. In accordance with the Consumer Rights Act 2015, the risk of loss or damage to the products passes to you only when the goods are in your physical possession or that of a person identified by you to take possession.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, text, images, graphics, and designs, are owned by Ridgeramble, its affiliates, or licensors and are protected by UK and international copyright, trademark, and intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, or create derivative works of any material without our prior written consent. Unauthorized use of the Services may violate UK intellectual property laws. All rights not expressly granted are reserved by Ridgeramble.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over nor input into. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. To the fullest extent permitted by law, we shall have no liability arising from or relating to your use of optional third-party tools. Any use by you of optional tools is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials. If you choose to access these sites, you do so at your own risk. To the fullest extent permitted by UK law, we are not liable for any harm or damages related to your purchase or use of any products, services, or content on third-party websites. Complaints or claims regarding third-party products should be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Ridgeramble is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Ridgeramble. By using the Services, you acknowledge that Shopify is not a party to the contract of sale between you and Ridgeramble. You hereby release Shopify from claims arising from your transactions with Ridgeramble, though this does not affect your statutory rights against Ridgeramble under the Consumer Rights Act 2015.
SECTION 10 - PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy, which complies with the UK GDPR and the Data Protection Act 2018. Certain information is also subject to Shopify’s Privacy Policy. Because our Services are hosted by Shopify, your data may be transferred to and processed in countries other than your country of residence (including the US and Canada). By using the Services, you acknowledge these data processing practices as described in our Privacy Policy.
SECTION 11 - FEEDBACK
If you submit ideas, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, publish, and distribute such Feedback for any purpose. You warrant that you own the rights to this Feedback and that it is accurate and not libellous, obscene, or unlawful. While we reserve the right to monitor or remove content at our discretion, we will not remove honest customer reviews unless they violate these Terms or applicable UK law. You are solely responsible for the accuracy of any Feedback you provide.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain typographical errors or inaccuracies regarding pricing, descriptions, or availability. We reserve the right to correct these errors and to change information or cancel orders if any information is inaccurate. In accordance with Section 3, we reserve the right to cancel an order due to a pricing error at any time prior to the dispatch of the goods, even if you have received an order confirmation. If we cancel your order due to an error, we will provide a full refund.
SECTION 13 - PROHIBITED USES
You may use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful or malicious purpose; (b) to violate any national, regional, or local laws or regulations; (c) to infringe upon our intellectual property; (d) to harass, abuse, or defame our employees or any other person; or (e) to transmit viruses or malicious code. We reserve the right to suspend or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services if you breach these Terms. Upon termination, you remain liable for all amounts due up to the date of termination. Provisions regarding Intellectual Property, Limitation of Liability, Governing Law, and Privacy shall survive the termination of this agreement.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information on our Services is for general information only; any reliance you place on it is at your own risk. Statutory Rights: Nothing in these Terms of Service shall exclude or limit your legal rights as a consumer under the UK Consumer Rights Act 2015, including that products must be of satisfactory quality, fit for purpose, and as described. Subject to your statutory rights, the Services and all products are provided on an 'as is' and 'as available' basis. We do not guarantee that your use of the Services will be uninterrupted or error-free.
SECTION 16 - LIMITATION OF LIABILITY
Nothing in these Terms shall limit or exclude our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any matter for which it would be unlawful for us to exclude or limit liability under the Consumer Rights Act 2015.
Subject to the above, and to the fullest extent permitted by law, Ridgeramble, our partners, and service providers (including Shopify) shall not be liable for any indirect, incidental, or consequential damages, including lost profits, lost revenue, or replacement costs arising from your use of the Services or any products purchased. Our total liability to you for any claim arising out of these Terms or your use of the Services shall be limited to the amount you paid for the product(s) in question.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Ridgeramble, Shopify, and our affiliates from any claims, losses, or liabilities, including reasonable legal fees, made by any third party due to or arising out of: (1) your breach of these Terms; (2) your violation of any law; or (3) your misuse of the Services. We will notify you of any such claim and reserve the right to control the defence of the matter at your expense.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law. The unenforceable portion shall be deemed severed from these Terms; such a determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service, and any policies or operating rules posted by us on this site, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications.
SECTION 20 - ASSIGNMENT
You may not transfer or assign any of your rights or obligations under these Terms without our prior written consent. We may transfer or assign our rights and obligations under these Terms at our discretion (for example, if we sell the business), provided that such a transfer does not significantly reduce your rights as a consumer.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Scotland. You and Ridgeramble agree that any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the Scottish courts.
SECTION 22 - CANCELLATION AND RETURNS
In accordance with the Consumer Contracts Regulations 2013, you generally have the right to cancel your order within 14 days of receiving your goods.
To exercise this right, please email us at enquiries@ridgeramble.com. We will refund all payments, including standard delivery, within 14 days of receiving the returned goods at our Glasgow address. Please note that items must be returned in their original, unworn condition, and you are responsible for the return shipping costs. This does not affect your statutory rights regarding faulty goods under the Consumer Rights Act 2015.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. For any ongoing orders, the version of the Terms in place at the time you placed your order will apply. Your continued use of the website following any changes constitutes acceptance of the new Terms for future transactions.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at enquiries@ridgeramble.com.
Our business details:
Trading Name: Ridgeramble
Operator: Sean Sadler
Address: Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP